Terms & Conditions
This document is an electronic record in terms of Information Technology Act, 2000 and rules there under as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.
This document is published in accordance with the
provisions of Rule 3 (1) of the Information Technology (Intermediaries
guidelines) Rules, 2011 that require publishing the rules and regulations, privacy
policy and Terms of Use for access or
usage of domain name https://manipurhouse.com/ ('Website'), including the related
mobile site and mobile application (hereinafter referred to as 'Platform').
Your use of the Platform and services and tools are governed by the following terms and conditions (Terms of Use) as applicable to the
Platform including the applicable policies which are incorporated herein by way
of reference. If You transact on the Platform, You shall be subject to the
policies that are applicable to the Platform for such transaction. By mere use
of the Platform, You shall be contracting with the Platform Owner and these
terms and conditions including the policies constitute Your binding
obligations, with Platform Owner. These Terms of Use relate to your use of our
website, goods (as applicable) or services (as applicable) (collectively,
'Services'). Any terms and conditions proposed by You which are in addition to
or which conflict with these Terms of Use are expressly rejected by the
Platform Owner and shall be of no force or effect. These Terms of Use can be
modified at any time without assigning any reason. It is your responsibility to
periodically review these Terms of Use to stay informed of updates..
For the purpose of these Terms of Use, wherever the context so requires ‘you’, 'your' or ‘user’ shall mean any natural or legal person who has agreed to become a user/buyer on the Platform..
ACCESSING, BROWSING OR OTHERWISE USING THE PLATFORM
INDICATES YOUR AGREEMENT
TO ALL THE TERMS AND
CONDITIONS UNDER THESE TERMS OF USE, SO PLEASE READ THE TERMS OF USE CAREFULLY
BEFORE PROCEEDING..
The use of Platform and/or availing of our Services is subject to the following Terms of Use:
To access and use the Services, you agree to provide true, accurate and complete information to us during and after registration, and you shall be responsible for all acts done through the use of your registered account on the Platform..
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials offered on this website or through the Services, for any specific purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law..
Your use of our Services and the Platform is solely and entirely at your own risk and discretion for which we shall not be liable to you in any manner. You are required to independently assess and ensure that the Services meet your requirements..
The contents of the Platform and the Services are proprietary to us and are licensed to us. You will not have any authority to claim any intellectual property rights, title, or interest in its contents. The contents includes and is not limited to the design, layout, look and graphics..
You acknowledge that unauthorized use of the Platform and/or the Services may lead to action against you as per these Terms of Use and/or applicable laws..You agree to pay us the charges associated with availing the Services..
You agree not to use the
Platform and/ or Services for any purpose that is unlawful, illegal
or forbidden by these Terms, or Indian or local laws that might
apply to you.
You agree and acknowledge that website and the Services may contain links to other third party websites. On accessing these links, you will be governed by the terms of use, privacy policy and such other policies of such third party websites. These links are provided for your convenience for provide further information..
You understand that upon initiating a transaction for availing the Services you are entering into a legally binding and enforceable contract with the Platform Owner for the Services..
You shall indemnify and hold harmless Platform Owner, its affiliates, group companies (as applicable) and their respective officers, directors, agents, and employees, from any claim or demand, or actions including reasonable attorney's fees, made by any third party or penalty imposed due to or arising out of Your breach of this Terms of Use, privacy Policy and other Policies, or Your violation of any law, rules or regulations or the rights (including infringement of intellectual property rights) of a third party.
Notwithstanding anything contained in these Terms of Use,
the parties shall not be liable for any failure to perform an obligation under these Terms if performance is prevented or delayed by a force majeure event..
These Terms and any dispute or claim relating to it, or its enforceability, shall be governed by and construed in accordance with the laws of India..All disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts in Manipur. All concerns or communications relating to these Terms must be communicated to us using the contact information provided on this website.
Privacy Policy
Introduction
This Privacy Policy describes how NEPRAM TRADING PRIVATE LIMITED and its affiliates (collectively ;NEPRAM TRADING PRIVATE LIMITED, we, our, us") collect, use, share, protect or otherwise process your information/ personal data through our website https://manipurhouse.com/ (hereinafter referred to as Platform). Please note that you may be able to browse certain sections of the Platform without registering with us.We do not offer any product/service under this Platform outside India and your personal data will primarily be stored and processed in India. By visiting this Platform, providing your information or availing any product/service offered on the Platform, you expressly agree to be bound by the terms and conditions of this Privacy Policy, the Terms of Use and the applicable service/product terms and conditions, and agree to be governed by the laws of India including but not limited to the laws applicable to data protection and privacy. If you do not agree please do not use or access our Platform.
Collection-
We collect your
personal data when you use our Platform, services or otherwise interact with us
during the course of our relationship and related information provided
from time to time. Some of the information that we may collect
includes but is not limited to personal data / information provided to us
during sign-up/registering or using our Platform such as name, date of birth,
address, telephone/mobile number, email ID and/or any such information shared
as proof of identity or address.
Some of the sensitive personal
data may be collected with your
consent, such as your bank account or credit or debit card or other payment
instrument information or biometric information such as your facial features or
physiological information (in order to enable use of certain features when
opted for, available on the Platform) etc all of the above being in accordance
with applicable law(s) You always have the option to not provide information,
by choosing not to use a particular service or feature on the Platform. We may
track your behaviour, preferences, and other information that you choose to
provide on our Platform. This information is compiled and analysed on an
aggregated basis. We will also collect your information related to your
transactions on Platform and such third-party business partner platforms. When
such a third-party business partner collects your personal data directly from
you, you will be governed by their privacy policies. We shall not be
responsible for the third-party business partner’s privacy practices or the
content of their privacy policies, and we request you to read their privacy
policies prior to disclosing any information. If you receive an email, a call
from a person/association claiming to be NEPRAM TRADING PRIVATE LIMITED seeking
any personal data like debit/credit card PIN, net-banking or mobile banking password, we request you to never provide such
information. If you have already revealed
such information, report it immediately to an appropriate law enforcement agency.
Usage-
We use personal data to
provide the services you request. To the extent we use your personal data to market
to you, we will provide
you the ability
to opt-out of such uses. We
use your personal data to assist sellers and business partners in handling and fulfilling orders;
enhancing customer experience; to resolve disputes; troubleshoot problems; inform
you about online and offline offers, products, services, and updates; customise
your experience; detect and protect us against error, fraud and other criminal activity;
enforce our terms and conditions; conduct marketing research, analysis and surveys; and as
otherwise described to you at the time of collection of information. You
understand that your access to these products/services may be affected in the
event permission is not provided to us.
Sharing-
We may share your personal data internally within our group entities, our other corporate entities, and affiliates to provide you access to the services and products offered by them. These entities and affiliates may market to you as a result of such sharing unless you explicitly opt-out. We may disclose personal data to third parties such as sellers, business partners, third party service providers including logistics partners, prepaid payment instrument issuers, third-party reward programs and other payment opted by you. These disclosure may be required for us to provide you access to our services and products offered to you, to comply with our legal obligations, to enforce our user agreement, to facilitate our marketing and advertising activities, to prevent, detect, mitigate, and investigate fraudulent or illegal activities related to our services. We may disclose personal and sensitive personal data to government agencies or other authorised law enforcement agencies if required to do so by law or in the good faith belief that such disclosure is reasonably necessary to respond to subpoenas, court orders, or other legal process. We may disclose personal data to law enforcement offices, third party rights owners, or others in the good faith belief that such disclosure is reasonably necessary to: enforce our Terms of Use or Privacy Policy; respond to claims that an advertisement, posting or other content violates the rights of a third party; or protect the rights, property or personal safety of our users or the general public.
Security Precautions-
To protect your personal data from unauthorised access or disclosure, loss or misuse we adopt reasonable security practices and procedures. Once your information is in our possession or whenever you access your account information, we adhere to our security guidelines to protect it against unauthorised access and offer the use of a secure server. However, the transmission of information is not completely secure for reasons beyond our control. By using the Platform, the users accept the security implications of data transmission over the internet and the World Wide Web which cannot always be guaranteed as completely secure, and therefore, there would always remain certain inherent risks regarding use of the Platform. Users are responsible for ensuring the protection of login and password records for their account.
Data Deletion and Retention-
You have an option to delete your account by visiting your profile and settings
on our Platform , this action would result in you losing all information
related to your account. You may also write to us at the contact information
provided below to assist you with these requests. We may in event of any
pending grievance, claims, pending shipments or any other services we may
refuse or delay deletion of the account.
Once the account
is deleted, you will lose access to the account. We retain
your personal data information for a period no longer than is required for the
purpose for which it was collected or as required under any applicable law.
However, we may retain data related to you if we believe it may be necessary to
prevent fraud or future abuse or for other legitimate purposes. We may continue
to retain your data in anonymised form for analytical and research purposes.
Your Rights-
You may access, rectify,
and update your personal data directly
through the functionalities provided on the Platform.
Consent-
By visiting our Platform or by providing your information, you consent to the collection, use, storage, disclosure and otherwise processing of your information on the Platform in accordance with this Privacy Policy. If you disclose to us any personal data relating to other people, you represent that you have the authority to do so and permit us to use the information in accordance with this Privacy Policy. You, while providing your personal data over the Platform or any partner platforms or establishments, consent to us (including our other corporate entities, affiliates, lending partners, technology partners, marketing channels, business partners and other third parties) to contact you through SMS, instant messaging apps, call and/or e-mail for the purposes specified in this Privacy Policy. You have an option to withdraw your consent that you have already provided by writing to the Grievance Officer at the contact information provided below
Please mention ‘Withdrawal of consent for processing personal data’ in your subject line of your communication. We may verify such requests before acting on our request. However, please note that your withdrawal of consent will not be retrospective and will be in accordance with the Terms of Use, this Privacy Policy, and applicable laws. In the event you withdraw consent given to us under this Privacy Policy, we reserve the right to restrict or deny the provision of our services for which we consider such information to be necessary.
Changes to this Privacy Policy-
Please check our Privacy
Policy periodically for changes. We may update this Privacy Policy to reflect
changes to our information practices. We may alert / notify you about the significant changes
to the Privacy Policy, in the manner as may be required under
applicable laws.